Returns & Refunds

At Bio Pepz, we ensure fairness and customer satisfaction. Due to the nature of our products being strictly for research purposes, we do not accept returns. However, if you receive a peptide that is not in optimal condition, we will provide a replacement. To process a replacement, we require a photograph of the peptide as proof of its condition before dispatching a new one.

Terms & Conditions

Bio Pepz – Terms & Conditions

 

Effective Date: 10/12/2025

Bio Pepz (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of peptides or related products from our online store. By placing an order, you (“you” or “Customer”) accept these Terms. If you do not agree, please do not use the website or complete a purchase.

1. Legal Disclaimer & Intended Use

 

  • All products sold by Bio Pepz are strictly for "Research and laboratory use only."
  • Products are not intended for human consumption, medical, veterinary, diagnostic, or household use.
  • You represent and warrant that:
    • You are a qualified researcher or are acting on behalf of a licensed or accredited institution;
    • You will comply with all applicable safety guidelines (e.g., MSDS) and legal requirements;
    • You will handle, store, and dispose of peptides responsibly.
    • We reserve the right to refuse or cancel any order where we suspect misuse or violation of these terms.
  • 2. Age & Jurisdiction Restrictions

 

  • You must be at least 21 years old or the minimum legal age in your jurisdiction to buy research chemicals.
  • It is your sole responsibility to ensure compliance with all applicable local, state, federal, or international laws before ordering.


3. Orders & Payment

 

  • Orders are subject to acceptance at our discretion and product availability.
  • We accept payment via [credit card, debit card, cash-app].
  • Prices listed are subject to change without notice. Once your order is placed, the price at checkout applies.
  • We reserve the right to cancel or refuse any order for any reason.

 

4. Shipping & Delivery

 

  • We ship only to jurisdictions where the sale and importation of research peptides are legal.
  • Estimated delivery times are provided for reference only; delays may occur due to customs inspections, courier issues, or other regulatory matters.
  • The Customer is responsible for compliance with import laws and regulations in their country. We are not liable for packages seized, delayed, or returned by customs or enforcement agencies.

 

5. Returns, Refunds & Damages

 

  • Because these are research-use materials, all sales are final.
  • Refunds or replacements may be considered only in cases of shipping error or damaged goods, if reported to us within 48 hours of delivery.
  • The Customer may be required to provide photographic evidence or return the affected product before a refund or replacement is issued.

 

6. Limitation of Liability

 

  • Bio Pepz shall not be liable for any direct, indirect, incidental, or consequential damages arising from misuse, mishandling, or improper application of our products.
  • You agree to indemnify, defend, and hold harmless Bio Pepz, its officers, employees, and affiliates from any claims, liabilities, costs, or damages stemming from your purchase or use of our products.

 

7. Disclaimer of Warranties

 

  • All products are provided “as is,” without warranty of any kind, express or implied, including without limitation warranties of merchantability or fitness for a particular purpose.

 

8. Governing Law

 

  • These Terms shall be governed by and construed according to the laws of the State of [California], without regard to conflict of laws.
  • Any dispute under or in connection with these Terms shall be resolved in the courts located in [United States ], [California].

 

9. Modifications to Terms

 

  • Bio Pepz reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this website.
  • Your continued use of the site following any changes constitutes acceptance of those changes.


10. Contact Information

 

If you have questions or need to get in touch, here’s how to reach us:

 

Bio Pepz

Email: info@biopepz.com